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Transforming lives, one victim and offender at a time


Michelle Moore, an Institutional Parole Officer at the Correctional Service of Canada’s Matsqui Institution in Abbotsford, British-Columbia, observed a face-to-face meeting between an inmate, under her supervision, and the mother of the young man he had shot and killed.

Pacific Institution recognizes the impact of residential schools through art


This past summer, Canadians were saddened when hundreds of unmarked graves of Indigenous children were discovered at residential schools in western Canada. By September 30, the first National Day for Truth and Reconciliation, hundreds more had been identified on the grounds of former residential schools in various other regions across Canada. People across the country, including inmates at Pacific Institution, wanted to highlight the importance of honouring the Survivors and recognizing the impact of the residential school system on Indigenous communities and individuals.

Mental health and wellness of CSC employees

As discussions around mental health have entered mainstream conversation in our communities over the last few years, supporting employees’ mental health needs became increasingly imperative to senior management at the Correctional Service of Canada (CSC).

CORCAN Team Helping Veterans’ House in Ottawa

Veterans’ House is a 40-bed facility that was opened by the Multifaith Housing Initiative in Ottawa in February 2021. As outlined on the organization’s website, this is the first community house built for homeless veterans and the pioneering project specifically targets the needs of the rising number of homeless veterans who are "living rough" in Ottawa.

CSC: Protecting People and the Environment


One morning during the summer of 2019, Dawne Flaborea received an unusual phone call. A North Atlantic right whale had died, and the Department of Fisheries and Oceans wanted to bury it on the property of one of the Correctional Service of Canada’s CSC east coast institutions.  

A modern day warrior

Danny Bruno’s Lakeland College experience inspires him to make a difference every day. As a carpentry instructor for The Indigenous Offender Employment Project at the Pê Sâkâstêw Centre, a minimum-security correctional facility, in Mâskwâcîs, Alta. (90 kilometres south of Edmonton), Bruno is equipping ‘adult learners’ with usable skills to transition from incarceration to the working world.

Kwìkwèxwelhp Healing Village raises Sts’ailes community flag


On September 28, 2020—a picturesque, crisp autumn day— Kwìkwèxwelhp Healing Village in Harrison Mills, British Columbia, witnessed an historic ceremonial raising of the flags. 

Stony Mountain Institution: Co-Operative Learning Leads to Sense of Community


On January 20, 2022, Tam Le, a minimum security offender at Stony Mountain Institution, participated in a virtual Walls to Bridges symposium. Tam was not just an observer of the Zoom symposium, though. He was one of the presenters who discussed a study he had coauthored with university professor Dr. Judith Harris.

Celebrating 20 years of collaboration with many of Canada’s diverse communities


The Correctional Service of Canada (CSC) is proud to work with thousands of members of the public in various capacities across our organization. They help (CSC) fulfill its mandate by bringing a community perspective to our work and contributing to the successful rehabilitation and reintegration of offenders.

An innovative partnership with BUILD INC

CSC is always exploring new types of partnerships and innovative solutions that can contribute to offenders’ rehabilitation and help them find and maintain employment in the community.

Heather Finn: Emerson Douyon Multiculturalism Award 2020–2021 Recipient


If Heather Finn would have only one tip to give staff working with ethnocultural offenders, it would be to listen.

Beading orange shirts teaches cultural art and inspires healing


On August 27, a dreamcatcher with a tiny orange beaded shirt in its center was placed at the Kamloops Indian Residential School monument. A note below the dreamcatcher said: ‘Made in honour of the residential schoolchildren who never returned home, by the Pathways Indigenous brothers at CSC Joyceville Minimum Institution.’

St. John’s Indigenous Bike Program: collaboration, rehabilitation and giving back to the community


The Atlantic Region Indigenous Initiatives team, CORCAN, the Citizen Advisory Committee (CAC) and community partners have come together to develop a bike repair and restoration program that will help support and uplift marginalized individuals in St. John’s, Newfoundland (NL).

Victim Services Officers: an essential connection for victims

Compassion and resilience are hallmarks of a good Victim Services Officer (VSO). The Correctional Service of Canada (CSC) has 36 of them across the country—employees who speak with victims and survivors of crime on a daily basis.

A success story from GVI!


During the pandemic, Grand Valley Institution for Women’s social programs department and offender population have been working diligently knitting and crocheting the following items from yarn generously donated from a community member.

The power of collaboration: CAC provides learning opportunities to a wide-range of community partners


The Correctional Service of Canada (CSC) benefits from nearly 4000 volunteers, which includes 300 dedicated members of CSC's Citizen Advisory Committees (CACs). CSC is required by legislation to have a CACs at every institution and parole office across the country, who are the “eyes and ears” of their communities. This partnership provides CSC an opportunity to raise community awareness of our mandate as well as build trust and accountability with the public we serve.

The value of volunteers within the Correctional Service of Canada


Correctional Service of Canada (CSC) has over 4,000 volunteers who work directly with offenders to support their rehabilitation and reintegration. Volunteering with CSC has deep historical roots going back to the late 1800s. Volunteers in correctional settings can offer an emotional and humanistic interaction that complement interactions with staff. They connect offenders to the outside world and model pro-social behaviour.

Offender gifts Sedna carving to Inuit women’s organization


Sedna is goddess of the sea and an important powerful woman figure in Inuit culture. That is why an Inuk offender chose to carve Sedna and anonymously donate her to Pauktuutit Inuit Women of Canada.

The royal treatment: CSC’s connection to the Queen

This year, Queen Elizabeth II celebrates her Platinum Jubilee, marking her historical 70-year reign. The Correctional Service of Canada (CSC) has a number of connections with the Queen that are worthy of commemoration.

Recognizing Carole Eldridge and her unique approach to restorative justice


For 14 years, Carole Eldridge has worked with the Restorative Opportunities (RO) program at the Correctional Service of Canada (CSC), providing her clients with compassionate care as a restorative justice practitioner and mediator in cases of serious crime. She has walked the path with both victims and offenders on their journey towards dialogue and meaningful accountability. We recently sat down with Carole following her retirement to discuss the RO program and her exceptional work.